Privacy Policy
Effective Date: August 3, 2025
At Radio IPUC VG, developed by Hefestosoft, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you use our radio mobile application.
1. Data Controller
Hefestosoft is the controller of your personal data. For any inquiries related to this privacy policy, you can contact us at support@hefestosoft.com.
2. Information We Collect
2.1 Information you provide directly:
- Registration data: Username, email address (when using Firebase Authentication)
- Preferences: App settings, favorite stations, notification preferences
- Comments and feedback: When you contact us or send comments about the application
2.2 Information we collect automatically:
- Device information: Model, operating system, app version, unique device identifiers
- Usage data: Listening time, stations played, features used
- Network information: IP address, connection type, internet service provider
- Analytics data: App interactions, errors, performance
2.3 Cookies and similar technologies:
- Session cookies: To keep your session active
- Preference cookies: To remember your settings
- Analytics cookies: To understand how you use the application
3. Legal Basis for Processing
We process your personal information based on:
- Consent: When you give us explicit permission
- Contract performance: To provide you with the radio service
- Legitimate interest: To improve our services and detect technical issues
- Legal compliance: When required by law
4. How We Use Your Information
- Service provision: Play radio content, maintain your account, sync preferences
- Service improvement: Analyze usage to improve features and performance
- Communication: Send you important notifications, service updates
- Technical support: Resolve issues and provide assistance
- Security: Detect and prevent fraudulent or malicious activities
- Personalization: Adapt the experience according to your preferences
5. Sharing Information with Third Parties
We do not sell, rent, or commercialize your personal information. We may share limited information with:
5.1 Service providers:
- Firebase (Google): Authentication, database, analytics, and push notifications
- Zeno.fm: Radio streaming platform
- Hosting providers: For application operation
5.2 Legal requirements:
We may disclose information when legally required or to:
- Comply with court orders or legal processes
- Protect our rights, property, or safety
- Investigate possible violations of our terms of service
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Restrict the processing of your data
- Portability: Receive your data in structured format
- Objection: Object to processing based on legitimate interest
- Consent withdrawal: Withdraw consent at any time
To exercise these rights, contact us at support@hefestosoft.com.
7. Data Security
We implement appropriate technical and organizational security measures to protect your information:
- Data encryption in transit and at rest
- Restricted access to personal information
- Regular monitoring of security systems
- Periodic security audits
- Staff training on data protection
8. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Account data is retained while you maintain an active account. Aggregated analytics data may be retained longer for statistical analysis.
9. International Transfers
Some of our service providers may be located outside your country. We ensure these transfers comply with applicable data protection laws through:
- Appropriate data transfer contracts
- Adequacy certifications
- Other appropriate legal safeguards
10. Children's Privacy
Our application is not directed at children under 13 years of age. We do not intentionally collect personal information from children under 13. If a parent or guardian discovers that their child has provided us with personal information, they may contact us to request its removal.
11. Changes to This Policy
We may update this privacy policy occasionally. We will notify you of significant changes through:
- Prominent notification in the application
- Email (if you have an account)
- Update of the "last modified" date
We recommend reviewing this policy periodically.
12. Jurisdiction and Applicable Law
This privacy policy is governed by applicable data protection laws in your jurisdiction. Any disputes will be resolved in competent courts.
Last updated: August 3, 2025
Version: 2.0